Anthem Pest Control - Houston, Texas

Tiffany Varacalli

READ THIS BEFORE CONSIDERING ANTHEM PEST CONTROL!!!

I’ve had multiple terrible experiences with Anthem Pest Control and hope this helps at least one person make an educated decision on their pest control services.

Red Flag #1: The salesman, Nathan, was overly aggressive. Despite telling him I was in a meeting, he insisted on staying at my door and even invited himself into my home when I said my dogs weren’t friendly as he was "good with dogs" (in his own words). He took my phone and emailed my previous pest control company to cancel my services without my full understanding of the situation and prior to any decisions having come to a conclusion.
My mom and I both tried multiple times to get him to leave, but he would not take the hit and insisted on discussing his pregnant wife, their new home, and their new furniture.

Red Flag #2: After a routine spray service, in which the technician left my floors and baseboards completely drenched in spray (see photos) I had a severe allergic reaction, breaking out in horribly painful hives. I called 4-5 times in October to ask for the ingredients in the spray (per my allergists recommendation - this would allow us to make an educated decision on what caused the hives) and to speak to a manager, but never received a callback. I only heard from them once in November, but missed the call and as I didn’t know it was from Anthem. They did not leave a voicemail, or follow up at any point to indicate that he was calling with Anthem.
The only reason I know he attempted to reach me was because I was able to reach the manager at the end of November and informed me that he attempted to call and that there were no notes on my file showing I had requested a call back in October - shows how much this company cares about their customers, right?

Red Flag #3: I gave them one more chance in December after speaking with the branch manager, and not only did they send the same technician who drenched my floors - the same one I asked specifically that they don't send - but they new technician they sent then proceeded to soak my cabinets with spray. I had to wipe it all off immediately in hopes it wouldn't stain my cabinets or damage the wood.

Red Flag #4: I paid for a full year of service upfront and requested a refund in October to switch to another company. It’s now January, and I still haven’t received my refund. The branch manager, David (the only person I have been able to get a hold of in 3+ months), has stopped responding to my calls and texts for an update, and the company leaves you on hold for over 30 minutes when you ask to speak to a manager, my guess is hoping that you will give up.

Please avoid Anthem Pest Control at all costs. They don’t care about their customers, your time, your home, or your health. It is quite obvious that you are just a cash cow to them - unlike what they portray online.

Ken Turner

Kelly with Anthem pest control has been servicing my homes with care and consistency for almost a year. I appreciate knowing each time she comes that she will do an outstanding job of finding the nesting areas of various pests and insects in and around my yard. I have yet to see one critter in any of my homes since I have had the service. The chemicals are not only effective and odorless but also pet-friendly too! I would recommend Anthem pest control to anyone wanting a high quality pest control product coupled with first class servicing.

Jodi Paul

I'm glad my friend referred me to Anthem Pest Control! The technician was friendly with a great sense of humor. He listened carefully to all my concerns, checked everything out, and did a very thorough job. I'm looking forward to seeing him again in three months!

Maria Luisa Locht

The technicians of Anthem pest control are very professional courteous friendly and helpful . I didn’t even have to take pics of the stations, Ashton volunteered to take them
for me so I could send them to the yard pro.
I highly recommend this company

TXKJUN

So far all the techs that we've had come service our home have been very nice and knowledgeable of their work. Karen came today to start rodent exclusion service. She was very friendly, personable and helpful. She did a great job explaining the process and answering my questions.

Pius Madu

I did not see any changes in my house. The bee moulds are at the ceiling and doors. I will cancell if this service continues this way. I need picture evidence of the work done.

Sandra Wiltz (Poetic_Fab50)

Justin was very professional, courteous and caring. He kept me updated on everything he was doing. I was unable to physically do a face to face due to isolating myself with COVID. But he communicated every step throughly. I really appreciated the extra step he took to keep me informed. He also reminded me to close the garage after he finished the service...AWESOMENESS!!

Melissa Quinn

The tech Emerson, was very thorough in asking the questions he needed to know and fully understand how to service my home. He was quick, polite, and careful to treat my belongings that may have been in his way with respect. I have been using Anthem for maybe about 5 or 6 months now and thus far I am seeing results from the services. So I do recommend them.