Certified Termite & Pest Control - Houston, Texas

David Nguyen

We have used them for over 1 year and they come out quarterly. Recently, they have gone downhill. They came and a few days later, I noticed black ant-like bugs around the office. I called and they told me that they were going to send someone out the next day. The next day came and no one came. I called back and they rescheduled the appointment. No one came to the second appointment either. I called into cancel and they told me that they couldn't cancel commercial accounts and that I would have to talk to a manager. They told me the manager would call me within 24-hours. No one called me back within 24-hours so I called back 2 days later and they finally let me cancel the account. Overall, their policy of satisfaction guaranteed and money-back guarantee is inaccurate.

Vivian Huang

We have been using Certified for over a year and couldn’t be happier. Excellent customer service and great response time. George has been our technician and we love him. He is extremely knowledgeable and does excellent job, highly recommended!

Update: Still very happy, they are prompt on resolving any issue I have. Please ask for George, he is the best!

Mike Milazzo

These guys are awesome. The lady I spoke with on the phone was very polite and accommodating she spent a good amount of time finding a precise time that would work for me and worked around my schedule. Jesus R. was the technician that came out. He was on time and had a great personality. He was very informative and explained everything he was doing. He was careful about not tracking dirt into my house (wore those little booties). He was also very friendly to my children as well. I would definitely recommend this company and request this technician as well.

Alyssa A

I requested service to be done at my home. George was the service technician that came out to treat inside and outside of my home. He was very thorough with the treatment and explained everything to me. He was professional and polite. Hands down, the best pest control company I have used at my home and the best service technician I have had service my home. Thank you much! I would definitely recommend!

Carroll A1 - GETPC

I've been using Certified for a few years now and we've recently a new technician has started servicing our property and Brandon is abosolutley the best technician that I've ever had. His customer service is AMAZING. He is informative and very attentive. You can tell he truly cares about his doing a great job.

Tony Galdamez

Always provides great service at our apartment community and when there's a problem they are quick to solve the issue. Their specialist George always comes in with a smile on his face and a great attitude. He represents the company well and is always trying to make us happy by going the extra mile. If I could give more stars I would, excellent company if you are trying to get rid of pests fast and have good service.

lamar williams

Troy Burleigh who did the service is a person of high integrity and outstanding work. I would recommend him to anyone. Now we just need to see if we can get finished cleaning the rats and mice out of the attic. I am very pleased. Signed Lamar Williams

Karen Rios

Victor from certified is amazing and extremely professional and efficient with our needs at Cypress Ridge Apartments. We are extremely satisfied with his service and will be requesting his return weekly. Keep up the great work!