Jacob Termite & Pest Control Inc. - Los Angeles, California

LDW

This review is actually a 5+++ star. Amazing customer service from the office (Flo-very professional and handles task quickly-efficiently) to servicing your home (Jacob and others), they go beyond customer satisfaction. Honestly, since the beginning of the pandemic this is one of the few remaining businesses that project high quality standards yet their prices remain reasonable, and you get way more for the price.

My house was sprayed over 3 years ago for ants and I never experienced another ant raid in my kitchen. It’s been awhile since my house was serviced by this company (totally my fault), and I contacted the office on Friday, 9/16/24 in a panic after my daughter saw a silverfish in her room. I was grateful when Flo scheduled my house and my next door neighbor’s home that Monday. We were a bit unorganized when Jacob showed up to spray. However, he was patient-pleasant and reassured us that he would workaround the disaster and he did exactly as promised.

My only suggestion for consumers is that you follow their instructions. For various reasons, I waited too long for servicing-years. However, I will NEVER miss a treatment again. On the other hand, my sister and mother follow Jacob’s recommended treatment plan and they don’t experience issues with indoor critters. So, whatever product Jacob uses, it’s magical. ?

Anthony Vasquez

Jacob did a great job in helping us get rid of a German cockroach infestation in our home (south LA area). We had been dealing with it for months. We had tried everything to get rid of them with Advion gel, combat products, traps, etc. Jacob used his own specialized products (gel) and wiped them out. There was no need for tent fumigation. He provided great fast responsive service at a fair price. I totally recommend.

JoAnna Rodriguez

Jacob is incredibly knowledgeable and thorough. He explains your pest problem, the best way to treat it, what to expect with the treatment, and any follow up that is necessary. He is careful with the chemicals he uses and can explain how they work (this is a huge improvement from the big name guys we had previously used who pretty much had no idea what they were spraying). Love his honesty, know-how and transparency. Would highly recommend.

Elysia Skye

Jacob is great! He explained everything to us about the ants and any other bugs that were sharing our space and not only took care of the problem but taught us how to prevent future infestations. He's reasonably priced and works fast. We highly recommend him and his company!
-Elysia and Kalen

Luke Rex

I have used Jacob's service twice now in the past two seasons. The summer brings out the ants, and the ants like to crawl into our bungalows on our community property. It's been a serious problem and really annoying to say the least! This service is awesome. They came back twice to do a top up on the house as the problem was extensive. That is also their policy. Within a month, if you're still having problems, they'll come back and inspect again and apply their solution. It's safe on plants and animals so no need to worry. After two years of a very bad ant problem, they solved the issue. I use them each year as the ant colonies rebuild within the 12 month period. Friendly service, fast and efficient. Responsive to phone calls! Professional.

David Chong

Always call Jacob when I need pest control. I had a huge cockroach problem in my apartment and my management office brought some pest control guys to get rid of them but the roaches always came back. So I decided to call someone on my own and I found Jacob on google and yelp so I decided to use him because of his great reviews and I have to say he is hands down the best. The roaches never came back and when I moved to a new apartment I made sure he treated it before we moved in. HANDS DOWN THE BEST !!!!

Wanda Flemings

On June 23, 2020 I received service from your Exterminators, JACOB TERMITE AND PEST CONTROL.
Never in the 33 years since I've been a resident at my Complex have I been serviced by such a competent, and effective service!
I haven't seen any pests since then...and it's been over a month!
I hope that my building continues to use your service. I give you a
5 STAR RATING!
Keep up the excellent service!

Wanda Flemings

Cristin McAlister

The building I live in uses Jacob Termite & Pest Control and I am so happy they do! They are always super responsive to any issues we have and communicate with us throughout the entire process. And the problem is always taken care of. Highly recommend!