Pacific Termite - Los Angeles, California

Mary Chitty

I had extensive termite repairs which included roof damage to my 3000 sq ft house. Pacific Termite was extremely professional and made sure to complete the job in the necessary timeframe. The work crew was polite and efficient. The work was done beautifully and myself and the buyer were very satisfied. Every question and request I made was satisfied.

Gail Windisch

Just had the work done by Pacific Termite and couldn't be happier. The inspection was done by Sam, who crawled around the entire attic spaces (something the Terminix inspectors did not do when we worked with them in the past). Sam clearly explained what he found (with photos) and his recommendations, which did not include tenting (which was great since we have a ceramic tile roof which is damaged during tenting, doubling the cost of the work). I worked with Jennifer in the office, who was great. The men (Pacific Termite employees) who did the work were also terrific. They explained what they were doing, were efficient and courteous, and the clean-up was perfect. Two-year warranty on the entire house also a bonus.

Rodger Madison

Scott and everyone I dealt with at Pacific Termite did a great job. Getting the house tented and having to move out is never easy but they did everything to make the whole process as painless as possible, including dealing with the Gas company before and after. Everything happened quickly and on time, Scott answered all my questions before and after the work was done. I highly recommend Scott and Pacific Termite.

MJA Smith

I highly recommend Pacific Termite. Everything went smoothly from the inspection to the repairs to the home. Scott’s crew of four did the complete job in one day. They were on time, replaced/repaired damaged wood, painted the newly installed wood, and did not leave a trace of debris behind. The roof section was repaired in such a way that water/moisture damage will not occur in the future. The office personnel were also very efficient. Thanks to everyone at Pacific Termite. Mike S.

Heather Copeland

I am very happy with the services we received from Pacific Termites. Kevin was very informative when he came out for an inspection and explained what to look for with termite damages and types of termite damage. He even came out a couple more times just to make sure that everything was good before the scheduled time to tent our home. I would recommend them in a heartbeat.

Amy Reiley

Please don't ever make the mistake of using this company! Their report and estimate was misleading, the service performed was not what was agreed upon and their overuse of product left my family sick for several days.

We were pressured by the company to respond quickly to their estimate because it was during quarantine and they told us if we didn't agree immediately, they may not be able to schedule us. So we agreed, before we read their estimate closely enough to realize that all the recommended work was just that, recommendations and what they were charging us well above what any termite company has ever billed us before was simply to "spot treat" several areas on our garage and pergola.

I would just accept this as our naivete, except the worker who came did not perform the spot treatment agreed upon in the contract. Instead they sprayed a borax-based spray over the entirety of our patio and front of our garate, waving it like a fire hose gone wild. They sprayed so heavily that our upstairs balcony glass doors were entirely covered in white spots. This is not spot treating. The result is that not only did their spray destroy a hummingbird nest--which was in an area that shouldn't have been treated--and messed up the ph of our vegetable garden, but it triggered our allergies and made us all cough and have headaches for several days.

In addition, although the work was done during the stay at home order when the Mayor ordered safe distancing and no sharing tools between workers, these workers were not wearing masks or gloves and shared all the tools.

I confronted the owner who at first tried to convince me that our allergies were from pollen because he'd "never heard of someone having problems with Borax," then, when I offerer to send him allergy tests conceded that it might be possible but assured me his workers only spot treated, until I offered to show him the ring videos to the contrary. Worst of all, when I reminded him about the safe distancing and that his workers are vulnerable, he told me that these guys live next door to each other, so if one is going to get Covid-19, the other is going to get it anyway.

Please don't support a company like this!

Claude Budin-Juteau

Pacific Termites did a great job and made a tedious operation easy and satisfying. The crew from SBM Fumigation Inc. led by Carlos Rodriguez was thorough, friendly and professional. I will recommend this company without hesitation.

GARY A WILLIAMS

Pacific Termite was very professional and prompt. Sam did a thorough inspection, and the crew doing the repairs seemed very competent and diligent in getting out all of the damaged wood.