Tower Pest Control Inc - Hialeah, Florida

Kim Ferguson

This pest control company is the worst company I have ever dealt with. I am a realtor and I hire multiple companies for my clients with great satisfaction. I contacted the owner Frank to eradicate a bee problem that I had. They arrived drilled holes in the side of my house and removed a nest, they just dropped the nest and all the mess they made in my yard for me to clean up. When another realtor was showing my house he called me to let me know I had a bee problem still. I called Frank to come back and he would not return my phone calls. Finally, I kept calling Frank every single day until he answered me. Frank accused me the owner that I did not seal around my light properly and that's why I still had a bee problem.

I called Willie's bees to help me, They drilled all around my light, eight holes to be exact and found another huge nest & removed it. Willie's bees informed me that the first exterminator missed this nest and that's why I still had a bee problem. Willie's bees was very professional. Cleaned up the entire mess and even sealed the holes for me. I've not had a bee problem since.

When I called Frank to tell him that Willie's bees told me it was in fact his company's fault that my bee problem was not fixed properly he accused Willie's bees of lying to me to make themselves look better. I asked Frank for half the money I had paid him. He refused. After I filed a complaint review on Tower pest control website & Yelp the office sent me an email repeating the same thing the owner Frank did---It was my fault. I only asked for half of my money back which I thought was fair because they only did half their job. They have refused to refund me any money. I have never in all my years. Had a company accuse the customer of a bad outcome--- this is not customer service.

In their response Frank from Tower Pest Control is now saying my situation happened 1 1/2 years ago---NOT TRUE---I hired them in May 2024 and they would NOT return to fix the problem. This company instead of customer service adds more lies to cover up their incompetence.

Carlos Lorenzo

We love Tower Pest control. The entire team is friendly and professional. Erick is always on time. They used to service our home in Miami Lakes and now our home in Key Largo. They also service our business in Islamorada. Would highly recommend.

Anel Nuñez

Amazing company! Frank is wonderful to work with— his company has been servicing our home for almost 10 years. Currently, Eric is the tech that services our home and we are so happy with his work. Grateful to have found honest and professional people.

Adri

Our family has been using Tower Pest for over 15 years. Could not be happier. Very professional, trustworthy and excellent communication. We highly recommend them.

Montserrat Bermudez

This company is fantastic. I have used them for more than 10 years and my family for over 20 years. Their chemical is completely safe for kids and pets and works extremely well for unwanted bugs.
They have treated my house for termites, And also caught a few rats in the attic at one point. I would totally recommend to anyone.

Irene Dones

Tower Pest Control Inc is the best pest control in Miami. The customer service is amazing, from the
employees to the owner they are the BEST. I call and next day the come service my landscaping. They care about my home like if it’s their own. I recommend everyone to use Tower Pest Control Inc NUMER ONE IN Miami.

Leslie Perez

My family has been doing business with them for 30+ years. Always reliable, affordable, and fast communication. Will be working with them for many more years. Love feeling assured my home is bug free.

Maria Cabezas

I have been using Tower Pest Control for a while. They are very professional and always on time. I highly recommend this company!