UHealth Downtown West Palm Beach - West Palm Beach, Florida

Marks Fernandez

Bad organization and worst experience I've had with Uhealth. I had an appointment with the Urologist. I clearly said that I couldn't be there at 3:30 but at 4 because of work and the distance. They cancelled my appointment because the doctor went to the emergency room. Then they rescheduled the appointment at 3:30 and I couldn't get there. I arrived at 3:54 pm and they simply told me that they couldn't see me. Here the patient is NOT IMPORTANT, if not them and the doctor, I hope they do well. I will never go back to that office. And I'm doing a lot by writing because 1 star is too much.

Sammy Reyes

Horrible experience today with the neurologist. She was in a hurry, didn't take the time to listen to my symptoms, she was careless and felt offended that I brought up a condition called PPPD that she has never heard before, telling me "nowadays anyone can come up with new conditions." BTW the condition is well known nowadays and it has been even added to the ICD10 because of the amount of people suffering from it after COVID. I waited a month and a half for this appointment to achieve nothing. Please save your time and $ and stay away from this place, PLEASE.

Jen O

ZERO STARS!!!!! ZERO! Worst place and worst experience I've ever had with a Dr. or staff, hands down! I went in stating I was unhappy that I was sent by my Dr's office to them to see a Cardiologist since they were an hour from my home and an hour from my work and that I had to pay $17 to park 3-4 blocks from their office!!!!!!!! They were supposed to do (who only knows what my doctor referred them to do, and also do an EKG), well I only got an EKG w/a recommendation for an Echogram. That's it!!! I could have done that at my Dr's office. So they never even did what I was referred to them for, unless it was to do nothing.

It gets better from there, I guess staff had mentioned it to Dr. Wagner (that I was less than thrilled about the appt.) who was immediately defensive from the moment she walked in the room. Saying in every other sentence "since your angry", or "since your aggravated, or "since you're in a hurry". I told her I was upset w/the circumstances not them, so to please get on w/her examination when the staff (Amanda) says "Jesus, that's what she's doing!" (she was actually acting hostile). I said "excuse me?" Don't use the Lord's name in vein to me, His name obviously means nothing to her, but it certainly does to me! So if you are a practicing Christian, this is definitely not where you want to make your appointments!

I listened to her, I never once yelled at anyone, swore at anyone, raised my voice to anyone. So they had no reason to be defensive. I guess because I didn't care to be there, they took it personally and wanted to make sure my appt was as uncomfortable as possible.

Oh and the whole "have a nice day" from Amanda as I was leaving was just the topping on the cake lol! I will definitely be placing a complaint against Amanda for her uncalled behavior and response to me. It was completely unprofessional and I'm sure her response is against protocol.

Think twice before getting an appt here, from the looks of the place, they have a huge overhead, their rent must be astronomical overlooking the intracoastal and I'm sure their Dr's don't come cheap either. Can't wait to see what they are going to bill me for, considering they didn't even do anything. But, that's a whole nother review.

Oh & btw.... she snidely remarked, "Didn't your Dr. tell you about our valet parking that is free?" "Why didn't you call and ask?" Umm... because no Dr I've ever seen in my years has valet parking much less for free, and if I had known I had to valet park or pay for parking before I got there I would have immediately cancelled my appt! So pompous!

Saily Rg

I just spoke with a lady ANGELINA GARCIA from the call center service, and she has helped me like no one ever did. She was very patient, kind, professional, she answered all my questions. I have been calling to different places for more than 2 hours until she picked up the phone and solved all my problems. THANK YOU!

John Sheridan

Great place treated very well . And very professional staff

Rick Gonzalez

Extremely expensive and still having itchy scalp issues. Very quick to chase you for payments... not satisfied.

Karin Mezzell

Is anyone else sick of being gauged for basic medical care and the total lack of transparency around the cost of said basic medical care?
.......
Just me?

Dana Mr

Amazing staff, wonderful medical service